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Tax Filing and Processing
Increase compliant filings through better guided experiences
Adobe solutions help tax agencies create more meaningful interactions with taxpayers that help reduce the complexity surrounding tax and financial reporting, resulting in a higher rate of compliant filings.
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Tax form selection
To help people easily find the forms they need, provide an online experience with applicant-centric questions that guide a person through the process of selecting the right forms. |
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Application completion
Completing a tax form can be difficult, and this challenge is multiplied when numerous forms are part of a complete tax filing. Adding even further complexity is when numerous people are involved, which is common with most businesses. Enable citizens, businesses, or their tax representatives to start a tax filing online through a guided wizard or PDF form, which enables different people to collaborate on the tax filing before it is submitted. |
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Form/data submission
In courtrooms with high volume, it is difficult for different parties (some remote) to ensure that information is consistent and coordinated when queuing up cases, discussing cases, and making decisions. Judges, court clerks, courtroom staff, and correction facility staff can use web conferencing to see the same information at the same time to make a coordinated decision or to streamline operations. |
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Review and auditing
Tax reviews can be very labor intensive, resulting in backlogs or not enough focus on complex cases. And there is often a lack of transparency in terms of where tax files are in the review process. With an automated workflow, forms can be routed through a predefined process that helps ensure accountability and transparency. With a dashboard that aggregates and organizes a taxpayer's case history, auditors can quickly review tax history within the context of current review processes. Multiple case documents can be combined into a single PDF Portfolio to be viewed in a self-contained "virtual file." Collaboration across agencies and with taxpayers leads to better assessments. |
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Filing metrics and archival of tax filing
It is difficult to identify sources of backlogs and to prioritize cases based on complex criteria. Real-time collection of data and analysis of metrics aids in improved agency operations and changes to tax policies. It also enables better flagging of possible audit fraud and exceptions. |
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